Shipping and Returns

Shipping Information

We aim to dispatch all items on the same business day for all orders received prior to 11am.

Arianrhod Aromatics takes no responsibility for any loss or damage in transit of untracked or uninsured delivery services. You choose these services at your own risk and by doing so assume all responsibility for any loss or damage that may occur with these services.

Australia Domestic

Standard Parcel Post
Regular domestic delivery service with tracking. A signature is not required on delivery. Delivery is normally within 2-5 working days to most locations.

Std Parcel Post, Signature Required
The same as Standard Parcel Post with tracking, however a signature is required on delivery.

Express Post Parcel
A tracked priority delivery service. A signature is not required on delivery. Delivery is normally in 1-3 working days to most locations.

Express Post Parcel, Signature Required
The same as Express Post Parcel with tracking, however a signature is required on delivery.

International

Express Courier International Merchant
This is tracked, signature on delivery service and is the fastest international shipping option available. Delivery is normally in 2-4 working days to most countries.

Pack and Track International
Available on small orders under 2kg to certain countries. This is a tracked delivery service the same speed as air mail and a signature is not required. Delivery is normally in 10 working days to most countries.

International Air Mail
This is the cheapest international delivery service. It is untracked and a signature is not required. Delivery is normally in 10 working days to most countries.

Returns

Change of mind returns

Change of mind returns will only be accepted if items are returned in their original, undamaged condition within 14 days of purchase. Return shipping is at your expense and the original shipping cost is non-refundable. Please contact us before returning an item from your order.

Order Problems

If anything is not quite right with your order, please get in touch with us as soon as possible.