Shipping and Returns

Shipping Information

We aim to dispatch all items within 1 business day.

Arianrhod Aromatics takes no responsibility for any loss or damage in transit of untracked or uninsured delivery services. You choose these services at your own risk and by doing so assume all responsibility for any loss or damage that may occur with these services.

Australia Domestic

Standard Shipping
Delivery is normally within 5 working days to most locations. However, remote destinations may take longer.

Express Shipping
Delivery is normally within 2 working days to locations within the express network. Destinations outside the express network, including remote destinations may take longer.

International

Express Courier International
This is tracked, signature on delivery service and is the fastest international shipping option available. Delivery is normally in 2-4 working days to most countries.

Express Post International
This is tracked, signature on delivery service and is a faster international shipping option. Delivery is normally in 4-6 working days to most countries.

Pack and Track International
Available on small orders under 2kg to certain countries. This is a tracked delivery service the same speed as air mail and a signature is not required. Delivery is normally in 10 working days to most countries.

Economy Air
This is the cheapest international delivery service. It is untracked and a signature is not required. Delivery is normally in 14 working days to most countries.

Returns

Change of mind returns

Change of mind returns will only be accepted if items are returned in their original, undamaged condition within 14 days of purchase. Return shipping is at your expense and the original shipping cost is non-refundable. Please contact us before returning an item from your order.

Order Problems

If anything is not quite right with your order, please get in touch with us as soon as possible.

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Arianrhod Aromatics